• Definition
    VoIP Load Balancing

    A method of properly and efficiently directing Voice over Internet Protocol (VoIP) session initiations to corresponding servers within a company's data center. This process evenly distributes service requests in order to optimize traffic management, server processing capabilities and overall network performance.

    Organizations that utilize load balancing with the VoIP system can take advantage of the way their business communications travel over the Internet. When VoIP load balancing is implemented into a company's IT infrastructure, servers are protected from processing overloads that can lead to diminished communication performance, network downtime and total loss of VoIP functionality. By evenly distributing session initiations to the appropriate servers, load balancing maximizes the effectiveness of a business's ability to handle VoIP traffic. Along with increasing performance, VoIP load balancing also helps protect against potential security threats that can harm an organization's communications system. Through intelligent network health monitoring, load balancing addresses issues such as low availability, insufficient scalability and malicious network intrusions. By detecting and preventing threats such as Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks, businesses will be able to maintain secure, reliable VoIP connections. This can in turn lead to increased levels of user accessibility and easier adaptation to future network growth.