Emergency Response Team
Cloud WAF Service
Cloud Web Acceleration
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Radware's Emergency Response Team (ERT) is an emergency DDoS service that can stop DDoS attacks fast. This unique DDoS service is designed to provide 24x7 security services for customers facing a denial-of-service (DoS) or a distributed denial of service (DDoS) attack or a malware outbreak. Often, these attacks require immediate assistance and specialized DDoS prevention techniques.
The ERT will provide instantaneous, expert security assistance and DDoS prevention techniques in order to stop all DDoS attacks and restore network and service operational status. The ERT is staffed by DDoS protection service experts that have vast knowledge and experience with network threats, their detection and mitigation, and in-depth experience of the AMS family of products. In addition, the ERT learns from each customer engagement and simulates the same scenario internally for further analysis and proactive implementation of defense and DDoS prevention techniques for other customers that may face a similar security threat making this a unique and valuable DDoS service.
Other vendors' "emergency response" DDoS services only offer the ability to go directly to a self-service knowledge portal for information gathering and potential resolution. There is no immediate, proactive, hands-on participation by security and product experts to mitigate the active DDoS threat or attack. Other market DDoS services only offer pre-installation or infrastructure design professional services.
These DDoS services are delivered already through Radware's extensive partner network or in special cases by its security engineering or technical support teams. This is truly a "plug-in" emergency DDoS service with dedicated specialists that can respond in real-time to protect and stop DDoS attacks against your organization.
Our ERT DDoS service is offered through Certainty Support Program. Response levels are associated with the following specific levels of support:
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Radware's Attack Mitigation System fits perfectly within our secure cloud hosting architecture. The ability to stop a variety of multi-level attacks at the edge of our networks in North America and Europe empowers FireHost to provide the best protection in the industry" - Chris Drake, Chief Executive Officer at FireHost
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