Cloud Service Delivery Project Manager


Position Description

Radware, a leading global provider of cyber security and application delivery solutions is looking for a top–notch, energetic, experienced and effective project manager to join our Global cloud business unit.

The project manager will lead the execution of cloud related projects and business processes and own customers satisfaction during the cloud services lifecycle.

The ultimate candidate must be a team player with “can do” attitude, responsible for planning and managing delivery of service projects. The role includes internal corporate resources coordination and leadership, to provide maximum value to Customers and increase Customer satisfaction.
 

Responsibilities

  • Own Cloud related onboarding and POC processes execution.
  • Perform periodic high touch service monitoring
  • Measure performance and proactively identify customers potential issues. Analyze data and provide insights and improvement plans
  • Develop service projects scope and objectives, involving all relevant stakeholders. Meet and improve aggressive service related KPIs
  • Craft detailed project plans to track progress and manage risks
  • Ensure resources (remote and local) allocation and availability
  • Coordinate, monitor and lead internal resources for the flawless execution of cloud projects
 

Requirements

  • 3+ years of proven matrix managerial experience. Ability to prioritize and perform effectively under pressure
  • BA/BS degree (Economics, Finance, Business Administration) or equivalent experience
  • Excellent customer-facing, presentation and internal communication skills
  • Experience with SaaS or cloud technology
  • Solid technical background, with understanding or hands-on experience in computer networking technologies
  • Solid organizational skills including attention to details and multi-tasking
  • Proficiency in English, written and verbal communication skills
  • PMP certification- advantage

Benefit Summary

United States

Radware US provides a comprehensive benefits package for all full-time employees and their dependents including:

  • Paid vacation, personal and sick days plus company paid holidays
  • Medical and dental coverage – subsidized by Radware
  • Company paid vision plan  
  • 401K match
  • Company-paid life and AD&D insurance  
  • Company paid Short Term and Long Term disability insurance
  • Flexible spending account (medical/dependent care)  
  • Employee Assistance Program
  • Employee Recognition Program  
  • Employee referral bonus

Canada

Radware Canada provides 100% company-paid benefits for all full-time employees and their dependents including:

  • Medical, dental and vision insurance
  • Short/long term disability  
  • Accidental death and dismemberment insurance
  • Life insurance

How to Apply

To apply for the above position, please fill out the consent form below and agree to our terms for applying online. If you wish to apply, but not to submit the form below, please contact us at hr.americas@radware.com.

Radware will process your Personal Data for recruitment purposes only. Your data will be stored in our Applicant Tracking System, [which stores data in the U.S and is fully compliant with EU data protection laws], and will not be shared with anyone else. Even if the position has been filled, We would like to keep your data in our database for future positions. In the Radware privacy policy, you will find information about our compliance with GDPR (data protection law.) It also includes instructions on how to request access to your data, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You have the right to lodge a complaint about the way we handle your data. You can contact dpo@radware.com for more information or with concerns: