The last decade has shown a dramatic technology shift within the healthcare industry. Until now, records were primarily based on paper. Today, healthcare providers are increasingly relying on electronic forms and the online processing of patient records for various purposes, including information retrieval, medical test results, service billing, and more.
This shift towards “e-Healthcare” has transpired due to the desire of healthcare providers to offer a faster, more accessible, efficient, and accurate means of handling patient records in day-to-day business operations. As a result, this demand has generated a change both in the IT requirements of and services offered by healthcare providers.
This technological shift introduces new challenges, which healthcare IT administrators must now manage inclusive of challenges related to application availability, performance, and security, as well as compliance, privacy and authenticity.