The operational techniques and security measures implemented within an organization's IT infrastructure to positively impact the performance of its Voice over Internet Protocol (VoIP) services and provide users with available quality voice and video business communications.
By closely monitoring the overall health and functionality of its VoIP communication services, a company can provide a high level of accessibility and sustained connectivity. VoIP performance optimization can help a business improve the quality of its video and audio communications over the Internet by tending to such issues as transport and protocol conversion, as well as mitigation. The most important issue when dealing with VoIP is the clarity of the audio transferred across the connection. If voices are unintelligible, the service is rendered useless. VoIP optimization methods work to ensure the voice quality of users is transmitted with the highest possible clarity. Proactive security measures also protect against voice degradation by preventing Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks which deprive VoIP services of the resources needed to function efficiently. VoIP performance optimization also offers businesses future growth capabilities through scalable features such as traffic acceleration and unlimited call capacity.