Bot Management Technology Landscape: A 360-degree view (Part 2)

In the first part of our exploration into the Bot Management Technology Landscape, we delved into the intricacies of internet bots, bot developers, the reconnaissance processes that are employed to create bots and the stages of bot development. Now, in the second part of the blog series, we shift our focus to the tools used for countering bots. We will discuss how bot detection and mitigation was done traditionally, the necessity of a dedicated bot manager security solution, and why Radware Bot Manager stands out among the various solutions in the market.

Traditional Security Systems

Before the advent of dedicated bot management solutions, traditional security systems relied on a set of conventional measures to prevent bot attacks. While these approaches have been moderately effective, they have fallen short in addressing the evolving sophistication of bots. Modern bots are adaptive, using advanced techniques to mimic human behavior and bypass traditional defences. Here are some of the traditional security measures that were commonly employed and the reasons why they were ineffective:


While CAPTCHAs are designed to distinguish between human users and automated bots, they are not foolproof. Bots equipped with optical character recognition (OCR) technology can bypass basic CAPTCHAs, rendering them less effective in preventing automated attacks. Additionally, CAPTCHA Solving services can be found in abundance in the online market today which solely focuses on resolving CAPTCHA puzzles.


While firewalls can offer protection against basic bot attacks, they lack the specificity and advanced detection mechanisms required to identify and mitigate the diverse range of bot activities. They often rely on known attack signatures, leaving them vulnerable to novel and evolving bot tactics which is what is more commonly observed in the internet ecosystem today.

IP Blocking

Blocking specific IP addresses associated with malicious activities was a common practice. However, this method would block not only bots but also genuine users. Moreover, bots can easily switch IP addresses or use distributed networks, making it challenging to maintain an updated and comprehensive blacklist.

Rate Limiting

Rate limiting involves restricting the number of requests from a particular IP address within a specified time frame. While it can help mitigate the impact of bot attacks, it often leads to false positives, inconveniencing legitimate users who may be mistakenly identified as bots, thus affecting user experience.

The need for a dedicated bot manager security solution

As the threat landscape evolves, it becomes evident that a dedicated bot management solution is essential for robust cybersecurity. Below are the reasons for integrating a dedicated Bot Manager solution in your security suite:

  1. With the advancement in AI and bot development tools, malicious actors have been successful in bridging the gap between the behaviour observed in bots and that of a human. Therefore, customers need a specialized tool that analyses clusters of incoming requests to find distinct patterns in their behaviour and judge them for malice. Traditional security modules only process a single incoming request instead of a sample of requests from the source which only helps eradicate basic bots.
  1. As bots attack in volumes, they have the capability to choke the traffic of a digital asset. A bot manager solution has the capability to filter these.
  2. Bot management solutions maintain a history of data from bot attacks identified in the past. This is leveraged to ensure cross-customer safety which similar type of attacks are identified in multiple customers.

Type of Bot Manager solutions

Static Bot Managers: They rely on predefined rules and known bad bot signatures to identify and block malicious bots. This is a database of bad actors which provide threat intelligence about bots.


Efficient: Quick processing of known malicious actors.

Low False Positives: The bot repository only contains known bad bots therefore there is little chance of legitimate users getting blocked.


Adaptability: Sophisticated evolving bots cannot be caught.

High False Negatives: As the repository contains only known bad bots, new unknown threats are not identified instantaneously.

Challenge-Based Bot Managers: Challenge-based bot manager solutions present puzzles or tests to the source. Legitimate users can solve challenges (e.g., CAPTCHAs), while bots struggle.


Effective: Deters automated bots.

Customizable: Challenges can be tailored as required.


User Experience: Legitimate users also need to solve challenges to prove that they are not bots. This hampers user experience.

Resource Intensive: Requires additional client-side data processing.

Behavorial Bot Manager solution: Behavorial bot manager solutions observe user behavior over time to differentiate between humans and bots. It looks at patterns such as mouse movements, navigation, and interaction.


Adaptive: Can detect new and sophisticated bot behavior.

Positive User Experience: Only provide challenges to suspected bad actors.

Lower False Positives: Fewer legitimate users mistakenly blocked.


Learning Period: Requires an initial training phase as platform is AI based.

Complex Implementation: Requires robust data collection and analysis.

The Radware Bot Manager:

Radware Bot Manager is the best-in-class bot management security solution available in the market today. It combines the advantages of all different types of bot manager solutions mentioned in the previous section and offers the most comprehensive and advanced Bot Manager solution available. Let us dive a little deeper into its capabilities:

Behavorial Analysis:

Bots can wreak havoc on online assets and Radware Bot Manager with its strong and robust layered approach towards bot detection provides acts as a line of defence against them. The solution does behavioral analysis on the source by executing advanced bot and anomaly detection algorithms on a cluster of requests to identify malicious patterns. Good requests (humans and good bots) are allowed to access the customer asset while bad ones are mitigated.

Safeguarding User Experience:

Radware Bot Manager has a very strong focus towards ensuring a positive user experience for genuine users accessing applications protected by us. Mitigation challenges are only to malicious bots and unwanted traffic, thereby hot hampering the user experience of legitimate users and good bots. Good user experience is maintained due to the accuracy and effectiveness of the solution.

Real-time Monitoring and Reporting:

Radware Bot Manager provides real-time monitoring and detailed reporting on bot activities. This not only aids in understanding the threat landscape of the protected digital asset but also enables organizations to fine-tune their security measures based on evolving patterns of bot behavior.

Self Service:

Radware Bot Manager provides multiple self-service capabilities like choosing the mitigation options which should show to the bots after they are caught, enabling / disabling of security modules, create custom policies, creating your own allow / block list etc.

Advanced Bot Detection Capabilities:

Radware Bot Manager leverages AI / ML capability to detect and bot attacks. It continues to add these new capabilities for each customer and provide the necessary control for them to enable / disable as and when required.

Multiple newer AI capabilities have been recently introduced. Some of the recent new capabilities include ability to detect sophisticated bots that attack by rotating their identities, advanced machine learning security modules that detect bad bots based on analysing and finding anomalies based on HTTP headers, CAPTCHA farm detection module that can accurately detect 3rd parties and effectively mitigate them.

Bot Intelligence:

Radware Bot Manager maintains a history of behaviorial data of all bad bots that were caught in the past from customer applications. This data is leveraged as intelligence to mitigate bots in all digital assets of all customers.


In conclusion, a bot manager solution is crucial in your security pipeline to protect your internet assets. Investing in a solution such as Radware Bot Manager becomes indispensable for organizations to ensure that proactively threats are identified and mitigated. As businesses continue to navigate the dynamic landscape of the internet, a solution such as Radware Bot Manager becomes a strategic imperative, ensuring a resilient defence against the ever-evolving challenges posed by internet bots.

Contact us to learn more about proactive application protection strategies and solutions.

Amrit Talapatra

Amrit Talapatra is a product manager at Radware, supporting its bot manager product line. He plays an integral role in helping define the product vision and strategy for the industry leading Radware Bot Manager. With over 10 years of experience in the security and telecom domain, he has helped clients in over 30 countries take advantage of offerings from the ground up. He holds bachelor’s and master’s degrees in computer applications.

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