Understanding AI Crawlers and How It Impacts Your Business


For most online businesses, a new category of web traffic is fundamentally changing how their content is consumed and utilized. The rapid advancement of artificial intelligence technologies with transformative large language models (LLM), AI-powered search engines, and new generative AI applications has led to the emergence of AI crawlers that aggressively consume website content at scale to power the expanding ecosystem of AI applications.

The challenge for organizations is that this transformation is happening at scale across the internet, regardless of whether they choose to participate or not. Understanding this evolving dynamic is essential to protect their business interests or maintain control over valuable digital content.

What are AI Crawlers?

AI crawlers are advanced bots designed to scan and extract web content to support various AI-powered services, from training the next generation of AI models to powering real-time AI assistants and AI-enhanced search platforms. While not necessarily leveraging AI capabilities by itself, they are referred to as AI crawlers since the goal of these crawlers is to feed information and context for AI systems. They are deployed by some of the biggest names in AI technology, including OpenAI, Anthropic, Meta, Google, etc. and many other companies that run their own crawlers to build AI applications.

Traditional Search Engine Crawlers vs AI Crawlers

To understand the significance of AI crawlers, let’s compare them to the traditional web crawler that every website is familiar with:

Traditional Search Engine Crawlers, like Google’s Googlebot scan and index web pages across the internet, to help users find relevant information through search engines. They follow predictable patterns, respect instructions within robots.txt files, and typically adopt internal mechanisms to avoid overwhelming servers. Their goal is to index content, enabling a mutually beneficial relationship where businesses get discovered by potential customers through search results.

AI Crawlers operate primarily with different objectives, crawling to extract information for training LLMs and powering AI-based services that may not return direct value to businesses. They follow random and often intensive request patterns that can strain servers. They often operate beyond the guidelines of traditional safeguards like robots.txt files and crawl-delay directives, driven by the need for massive training data or real-time information.

The Key Types of AI Crawlers

AI Training Bots are the most resource-intensive and drive the biggest share of AI crawler activity, systematically collecting vast amounts of data to train and improve AI models. These crawlers often consume large bandwidth and server resources as they crawl deeply and repeatedly, collecting diverse types of content as training data. GPTBot from OpenAI, ClaudeBot from Anthropic, and Meta-ExternalAgent from Meta are examples of AI training crawlers that collect data for model development.

AI Indexing Bots are designed to navigate and systematically index web content to enable more accurate AI-powered search results. They are similar to traditional search engine crawlers in creating searchable knowledge databases but are optimized for AI applications. OAI-SearchBot from OpenAI, Claude-SearchBot from Anthropic, PerplexityBot from Perplexity AI etc., are examples of this type of crawler.

AI Retrieval Bots operate on-demand and are activated when AI platforms need access to specific content in response to real-time user queries. AI retrieval bots such as ChatGPT-User from OpenAI, Claude-User from Anthropic, and Perplexity-User from Perplexity AI, make targeted requests to websites when users ask questions that need the latest or specific information beyond its training data.

What Explains the Surge in AI Crawler Activity?

The explosion in AI crawler activity of late is driven by the massive requirement of training data for developing the latest generations of AI models, and diversification of the crawler ecosystem to support Retrieval Augmented Generation (RAG) systems as discussed above.

LLMs such as ChatGPT, Claude, Gemini, etc. learns patterns from a large amount of training information, including both text and multimedia, to respond to user queries. Every new state-of-the-art language model demands exponentially more training data to improve its accuracy, consequently driving intensive crawling efforts. OpenAI’s GPT-3 model, which was the base version of GPT-3.5 that powered the first version of ChatGPT, was trained on approximately 570 GB of data. Later, to build more powerful LLMs, AI companies would require exponentially more diverse, high-quality data. This hunger for data has resulted in companies racing to collect web content for the best training data to build the most capable AI models.

Why This Matters to Your Business

AI crawler activity has real business implications beyond just data collection concerns:

Infrastructure and User Experience Impact: AI training crawlers can generate massive traffic spikes that strain server resources, while sustained retrieval requests from AI platforms can overwhelm systems. The operational impact can lead to slower page loads and session timeouts, resulting in poor user experience for genuine customers, affecting conversion rates.

Financial Impact: High AI crawler traffic can trigger bandwidth overages and require infrastructure upgrades, leading to substantial additional costs. AI platforms leveraging website content through AI crawlers to provide informed responses to customers can reduce direct human traffic to websites, affecting conversion funnels, advertising income, and lead generation.

Analytics and Data Integrity Issues: Massive volumes of invalid traffic can skew website metrics like page views, bounce rates, ad impressions etc., reducing the relevance of key performance indicators and making it difficult for businesses to make informed decisions.

Content Utilization Concerns: Proprietary research, technical documentation, user-generated content, and industry insights, all become training material for AI systems that often do not provide attribution or source recognition.

Competitive Intelligence Exposure: AI crawlers, with their depth of data extraction, can offer detailed analysis and visibility to competitors on business strategies and operational insights. Traditional competitive monitoring is targeted in nature, but comprehensive, AI-powered competitive monitoring can analyze market strategies at scale across industries.

The impact and trends around AI crawler activity represent a new reality in the internet’s operational model. Simply blocking all AI crawler traffic can backfire with the growing adoption of AI platforms by customers and businesses risk being left behind in the AI era, while letting all AI crawler traffic through can directly impact businesses as discussed above. To adapt to this new reality, organizations need to manage AI crawler activity taking content accessibility, infrastructure concerns, and business strategy into consideration.

Dhanesh Ramachandran

Dhanesh Ramachandran

Dhanesh is a Product Marketing Manager at Radware, responsible for driving marketing efforts for the Radware Bot Manager. He brings several years of experience and a deep understanding of market dynamics and customer needs in the Cybersecurity industry. Dhanesh is skilled at translating complex cybersecurity concepts into clear, actionable insights for customers. He holds an MBA in Marketing from IIM Trichy.

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