Work From Home Was The Sprint, Now Comes The Security Marathon

The last few months have seen enterprise IT changes at lightning speed. The pace is unlikely to slow.

As the pandemic led to national stay-at-home orders, hundreds of millions of workers suddenly found themselves working from home. As internet traffic increases, it’s not only coming from an increased number of remote workers but also from a spike in online video streaming and gaming.

Companies needed to expand and transform their application availability and security perimeters overnight to address the surge in external application traffic and increased security demands. At Radware, many of our large enterprise customers turned to us during this time for guidance on how to maintain business continuity with minimal disruptions under these extreme conditions.

Cloud providers can provide virtually infinite scalability, and we’re seeing many companies accelerate their investment into public environments. At the same time, the increase in working from home has expanded the attack surface, with more people working from desktops on unsecured home networks.

These trends will endure. And it’s time for security teams to develop long-term strategies.

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Attackers Take Advantage Of Chaos

Unfortunately, many companies’ business continuity plans did not envision the effects of the pandemic. Rather, they were focused on disasters that shuttered offices but allowed them to work at backup sites. With many organizations unprepared, attackers have stepped up their responses, and a number of trends will likely continue in the future:

• Expect more zero-day attacks. Most hackers don’t have the technical skills to deploy and exploit zero-day vulnerabilities. Instead, they typically buy tools from organized crime groups. But we’re seeing more zero-day attacks this past year, particularly as it relates to the theft of intellectual property against high-value targets. That tells us that well-funded organized crime groups and nation-state level intrusion teams (the only groups that are likely to have access to zero-day hacks) are taking advantage of the chaos in enterprise IT.

• DDoS attacks are likely to become more prevalent. In March, our cloud DDoS (distributed denial-of-service) mitigation systems blocked 300,000 attacks globally, representing a two-fold increase over February. Increased reliance on SSL (Secure Sockets Layer) connections may make it easier to launch successful attacks with fewer resources because the resources required by the server to handle the handshake are significantly greater than those required by the initiator. 

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• Phishing scams and credential theft are much riskier. When the U.S. government announced that it would send $1,200 to adults in the U.S. as part of a pandemic economic response plan, we saw a wave of phishing scams and attempted credential theft. In Germany, the failure to put in place a citizen verification procedure allowed fraudsters to steal millions of euros during the crisis. When businesses rely on remote access and public clouds, stolen credentials offer the keys to the kingdom. Security teams need full visibility into their cloud environments to ensure that the principle of least privilege is being followed.

• Where business goes, bots will follow. As businesses increasingly rely on e-commerce, expect to see an increase in malicious bot traffic, which can tie up inventory, conduct price arbitrage and scrape content.

Security For The Long Haul 

The changes brought about by the pandemic are the new normal. When the global economy gets back to work, it’s likely that fewer people will return to offices and more people will work from home. The changes in the enterprise IT environment mean that the threat landscape will also evolve.

Many IT teams are still handling the massive capacity increases and now must also refocus their attention to long-term safety and security of their networks. Here are a few places to start: 

• Develop a pervasive and regular employee cybersecurity training program.  Through regular cybersecurity training, employees can better identify and react to threats. This should include information about phishing, password protection, etc.

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• Automate cybersecurity incident responses with security orchestration.  Cybersecurity hackers are using automation to boost their attacks, and organizations must counter this by automating their defenses and orchestrating their security policies. Automating incident response activities improves the efficiency and effectiveness of incident response.

• Use machine learning to automate tasks. Rely on algorithms to perform tedious and repetitive tasks. This allows security analysts to be freed up to focus on higher priority responsibilities.

It’s important that executive management heads up the creation of the company’s long-term security plan, and it’s vital to communicate the value and investment of automation and orchestration.

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Best Practices For The Long Term

• Keep your company productive. The first priority is to keep your company productive in the short-term, which means keeping applications available. In the aftermath of the pandemic, organizations will continue to support remote access to applications to keep people productive.

• Ensure VPNs are available. Virtual private networks (VPNs) may need to be updated to accommodate larger volumes of people and traffic. To protect against a loss of connectivity, VPNs should be redundantly clustered.

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• Invest in IT security tools. The best IT security strategy covers your company for the long term. This means investing in security tools that use artificial intelligence (AI) and positive security models to identify zero-day attacks and partial decryption of SSL traffic for DDoS mitigation. 

The decisions and tools that organizations choose now, and the training they provide to their employees, will have enduring effects on security for years to come. It’s crucial that companies get it right.

Note: A version of this article originally appeared on

Read Radware’s “2019-2020 Global Application & Network Security Report” to learn more.

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Anna Convery-Pelletier

Anna Convery-Pelletier joined Radware as the Chief Marketing officer in December 2016. As a member of the executive leadership team, she leads the global marketing organization, which consists of the corporate, product, field and channel marketing teams. Ms. Convery is responsible for the marketing strategy that shapes the future of the Radware brand while directly increasing the marketing contribution to drive revenue and increase market share. Prior to Radware, Ms. Convery held the position of Chief Marketing Officer and Executive Vice President of Strategy for OpenSpan Inc. (now Pega Systems Inc.) for five years. Ms. Convery has more than 25 years’ experience in enterprise technology, helping FORTUNE 500 companies drive operational and financial excellence, leveraging technology innovation to deliver digital transformation and world-class customer experience. At OpenSpan, Ms. Convery’s responsibilities included global go-to-market strategy and strategic enterprise growth for the company. Prior to OpenSpan, Ms. Convery held senior executive roles at NICE Systems Ltd., ClickFox, Inc., and Nexidia Inc., as well as global marketing and business development roles at IBM Corporation, Jacada Ltd. and Unibol Inc. Named a “Woman of the Year in Technology” by Women in Technology (WIT), Ms. Convery has received numerous industry awards and is a respected customer experience and enterprise transformation thought leader.

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