Premium Support Program

Collection of Personal Information. Personal information may be collected in one of three ways: (i) Users may submit personal information (such as name, email address, telephone number) while using this Website for the purpose of registering and logging into the Website, downloading software or information, applying for a job, requesting information and other uses; (ii) when entering a product serial number, the Website will be updated with the applicable customer information. Information referred to under sections (i) and (ii) shall be referred to herein as "Personal Information" and the information referred to under section (iii) shall be referred to herein as "Tracking Information".

Use of Personal Information. Personal Information is not used or provided to any third party, except as outlined herein. By logging into our Website and/or by providing your Personal Information, Radware assumes you are interested in obtaining more information about our company, its technology and our product offerings or job opportunities. Therefore, Radware may use your Personal Information solely for the purpose of (i) providing you with products, services, upgrades and additional offerings available on our Website; (ii) providing you with information Radware believes you would be interested in, such as newsletters, product updates, special offers, campaigns, service renewals and additional promotional materials; or (iii) answering your questions and inquiries. Radware may also provide your contact information to Radware’s affiliates, business partners or other third parties acting on its behalf in order to (i) provide you with Radware’s products and services or provide joint or bundled solutions; or (ii) provide you with joint offers and complementary information which Radware believes may be of interest to you.

Use of Tracking Information. Tracking Information is used solely for statistical, web performance and analysis with the aim of improving the efficiency and performance of our Website. Radware does not provide the Tracking Information to any third party and do not use it for any purpose other than as stated herein. Radware may use standard technologies, such as cookies and other HTML tools, to collect information about how you use the Website or to record that you opened an email marketing message, solely for analysis purposes.

Help US Keep Accurate Information. Radware understands the importance of maintaining accurate records. Please help keep your records accurate by contacting Radware with any changes or corrections to your information at datasubjectrights@radware.com.

You May Request the Modification or Removal of your Personal Information. You may request to modify your Personal Information or ask not to receive additional offers and information at any time by contacting datasubjectrights@radware.com.

Radware supports your "Right to be forgotten". You may request to remove your Personal Information at any time by contacting datasubjectrights@radware.com.

Links to Third-party Websites. This Website may contain links to third-party websites. Radware is not responsible for the privacy practices of such websites.

Security of Your Information. Radware, as a provider of world class security products, takes the security of your personal information as a top priority. Radware encrypts your information when it is transported or stored. Access is restricted to Radware staff members with a need to know. Radware monitors its technology platforms to protect against unauthorized access to your information.

Cross-Border Transfer, Processing and Storage of Personal Information. As a global organization, Radware may transfer your personal information to Radware in Israel, to any Radware’s affiliates worldwide, or to its business partners or other third parties in Israel or worldwide acting on its behalf, for the purposes of processing or storage of the personal information pursuant to this Policy.

Children's Privacy. Radware is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. Radware does not knowingly collect information from children under the age of 16 and Radware does not target its Website to children under 16.

Disclosure of Information as Required by Law. Radware may be forced to disclose Tracking Information or Personal information if required to do so by applicable law or by a competent governmental or judicial order to prevent any illegal or harmful activities.

Data Retention. Radware keeps your personal information only so long as Radware needs it to provide the products or services you requested, fulfill all the other purposes described in this Policy, and for other essential purposes such as complying with Radware’s legal obligations, resolve disputes, establish legal defenses, conduct audits, maintaining security, detecting and preventing fraud and abuse, enforce our agreements and comply with all applicable laws. This is also the case for anyone that Radware shares your personal information with and who carries out services on Radware’s behalf. Retention periods can vary significantly based on the type of information and how it is used. Radware’s retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving. When Radware no longer needs to use your personal information and there is no need for Radware to keep it to comply with our legal or regulatory obligations, resolve disputes and enforce our agreements, we’ll either remove it from our systems or depersonalize it so that we can't identify you.

Disclosure of Information as a Result of Reorganization. Radware may also be forced to disclose Tracking Information or Personal Information as part of a corporate reorganization, restructuring or merger activities, to the extent required to consummate such activities.

Amendment of Policy. Radware reserves the right to amend the terms of this Policy from time to time without notice, by posting the revised terms on the Website.

Questions. You may contact Radware with any questions regarding our Privacy Policy at DPO@radware.com.

COPYRIGHT © 2024, Radware Ltd. All Rights Reserved.

The following terms and conditions of use apply to the use of this Website (the "Website"). Read these terms and conditions carefully before using the Website with or without logging in or downloading content from the site. These Terms and Conditions of use and all other legal notices on this website (e.g. specific Terms of Use of password protected zones and Privacy Policy) may change from time to time at the sole discretion of Radware and will become binding immediately upon posting. By accessing or using the Website, you are accepting and agreeing to the terms below and to any changes thereto that may become applicable from to time as indicated above.

Terms Applicable to Specific Content and Areas of the Website. Some areas of the Website or content provided on or through the Website may have additional rules, guidelines, license agreements, user agreements or other terms and conditions that apply to your access or use of that area of the Website or content (including terms and conditions applicable to a corporation or other organization and its users). If there is a conflict or inconsistency between these Terms and Conditions of Use for the Radware website, and the rules, guidelines, license agreement, user agreement or other terms and conditions for a specific area of the Website or for specific content, the latter shall have precedence and control with respect to your access and use of that area of the Website or content.

License. Subject to the terms and conditions herein, RADWARE hereby grants you a limited, nontransferable and nonexclusive license, subject to the restrictions set forth below, to access and use the Website, solely for informational and non-commercial purposes, for internal use and/or for the purpose of using, managing and supporting RADWARE devices (the "RADWARE Devices") owned or controlled by you (the "License"). RADWARE reserves the right to amend the terms of this License from time to time without notice, by posting the revised terms on the Website.

Copying and Reverse Engineering. You agree that you will not: (i) copy, modify, create any derivative work of; or (ii) reverse assemble, decompile, reverse engineer or otherwise attempt to derive source code (or the underlying ideas, algorithms, structure or organization); or (iii) remove any copyright notices, identification or any other proprietary notices from any of the software, copyrighted content and any proprietary information in this Website.

Intellectual Property Rights. You acknowledge and agree that this License is not intended to convey or transfer to you any intellectual property rights or to grant any licenses in or to any technology or intellectual property or content, other than as expressly provided herein. The content contained in this Website, including, but are not limited to, software, product information, technology information, user guides, white papers, analysis, trade names, graphics, designs, icons, audio or video clips and logos, is RADWARE proprietary information, protected by copyright, trademark, patent and/or other intellectual property rights, under US and international law. Third-party trademarks and information are the property of their respective owners.

Disclaimer of Warranty. Although RADWARE attempts to provide accurate and up-to-date information on this Website, RADWARE makes no warranty with respect to the accuracy or completeness of the information on the Website. Information, software and documentation provided on this Website are provided "as is" and without warranty of any kind either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose and non-infringement.

Limitation of Liability. RADWARE shall not be liable to you or any other party for any indirect, special, incidental or consequential damages, including, but not limited to, any amounts representing loss of profits, loss of business, loss of information or punitive damages. In any event, the extent of liability shall not exceed the amount of US$20 or, in the event of software purchased by downloading from this Website, limited exclusively to replacement of the software purchased or refund of license fees, if any. The above limitations shall apply to the fullest extent permitted by law.

Links to Third-party Websites. This Website may contain links to third-party Websites. Such links are provided for convenience only and RADWARE makes no warranty, nor does it assume any responsibility or liability in connection with the access and use of any other Website.

Access to Password-protected Zones. This Website includes restricted zones which are password-protected for employees, customers, partners and other registered users. Access to such restricted zones is limited to authorized users only, and unauthorized access may be considered a criminal offence. If you were provided a password, user ID or any other form of authentication by RADWARE (the "Password"), you agree that the Password is considered confidential and proprietary information of RADWARE and may not be disclosed or transferred to any other party. Some downloads require a RADWARE device serial number. The serial number is considered a Password for the purpose of this section. Registering to, trafficking into, or otherwise using password-protected zones to profit in bad faith from the knowledge base made available in such password-protected zones, to gain an unfair business advantage or competition against Radware or for business espionage, are against the law and are strictly prohibited.

Termination of Access and Use. Radware reserves the right to modify, suspend or terminate the Website and/or your use or access to the Website for any or no reason with or without notice at its sole and absolute discretion. Radware will not be liable to you or any third-party for any modification, suspension, or termination of the Website, and/or termination of your use thereof or access thereto.

Privacy. Information submitted by you or collected by us in connection with the use of this Website is subject to our Privacy Policy, the terms of which are incorporated herein by reference.

Export. The information, products or services available on this Website or any part thereof may be subject to export or import controls under the laws and regulations of the United States and/or Israel. You agree to comply with such laws and regulations and agree not to knowingly export, re-export, import or re-import, or transfer products without first obtaining all required government authorizations or licenses.

Governing Law. This Agreement and any action related thereto shall be governed, controlled, interpreted and defined in accordance with the laws of the State of Israel, without regard to the conflicts of laws provisions thereof.

Safe Harbor. This Website may contain forward-looking statements that are subject to risks and uncertainties. Factors that could cause actual results to differ materially from these forward-looking statements include, but are not limited to, general business conditions in the Application Delivery or Network Security industry, and other risks detailed from time to time in RADWARE's filings with the Securities and Exchange Commission, including RADWARE's Form 20-F.

COPYRIGHT © 2024, Radware Ltd. All Rights Reserved.